Evaluation of Usability of Picture Archiving and Communication System (Pacs) In Clinical Settings Based On Iso 9241/10 From The Perspective of End Users Download PDF

Introduction: Because of a supporting role in patient safety improvement through access to medical images of patients in the shortest possible time and accurate diagnosis and timely medical care, the high efficiency and effectiveness of digital medical picture archiving and communication system are clearly marked. Therefore, this study aims to evaluate the usability of the picture archiving and communication system with the assessment by workers of teaching hospitals. Method: This study was performed in affiliated hospitals of Semnan University of medical sciences in Semnan, Iran, in 2016. In this study, a census method was used. The data collection tool was a researcher made questionnaire. Results: The results related to suitability of PACS for tasks showed the highest average (3.74) was related to appropriate method of data entry done tasks. The results related to ability of user control showed the highest average (3.69) was related to the possibility of direct return to the main menu. There was a significant difference between the mean scores (P<0.05). The highest average score (3.65) was related to suitability of PACS for tasks and the lowest mean score (3.15) was related to the suitability of learning of the PACS. Conclusion: According to survey results, the PACS was of good usability; of course, the PACS system developer company should have to pay more attention to functionalities such as learning systems, system errors, sufficient guides in the system and providing the necessary explanations to end users, so that the acceptance of the application in health care organizations becomes increasingly impressive.